FAQ’S

A: Route 66 EU ships to countries within the European Union, as well as the UK, Switzerland and Norway. If your country is not listed please contact: info@route66beer.eu for a custom shipping quote.

A: The cost of shipping depends on the destination of the order and zone. You can see the shipping cost for your specific order during the checkout process once your address has been filled out. FREE shipping is available on orders over €120.

A: Delivery times will vary depending on your location. Route 66 EU aims to deliver all orders within 5 business days, but delivery times may be longer during busy periods or due to unforeseen circumstances.

A: Orders are shipped via courier, and you will receive a tracking number once your order has been dispatched.

A: It is possible that you may be required to pay VAT and excise duties after delivery, invoiced by the courier that delivered the goods. Excise duty is a tax on goods such as alcohol and tobacco. If there are any extra charges it is the responsibility of the buyer to pay and not Route 66 EU. In general, when goods are shipped from one EU country to another, there are usually no extra charges, however, you can find in some cases you will be invoiced and you should check with your local government info page for the most up to date accurate information.

A: If your order arrives damaged, please contact Irish Premium Spirits: info@route66beer.eu within 24 hours of receipt. You will be asked to provide photos of the damaged item(s), and Route 66 EU will work with you to resolve the issue.

A: Yes, you will receive a tracking number once your order has been dispatched. You can use this tracking number to monitor the progress of your delivery.

A: If your order is lost in transit, please contact Route 66 EU:  info@route66beer.eu as soon as possible. Route 66 EU will investigate the issue and work with you to resolve the problem.

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